Thou Shalt or Shalt Not

Two stone tablets. With markings that are likely words, but that I can't read. I hope the words aren't racist or profane.

Stepping on the train platform at Metro Center I heard the rumblings of The Disembodied Voice. It droned incomprehensibly. It was a baritone mumbling rapidly, as if  he were cruising through The Rosary at a funeral. I hoped the message wasn’t important. I couldn’t make it out.

Then. It hit me. Our public transportation is not of this world. It is guided from a different one. A world lorded over by a god that we don’t know. And that god is most definitely an Old Testament god. One who is vengeful and punishing. We clearly don’t understand him. He’s trying to talk to us, but we don’t get him and that pisses him off.

The god–the WMATA god–is warning us via signs, if not quite plagues, of his displeasure. Fires. Rats. Floods. Cracked rails. Filled condoms placed on the shoulders of passengers. People running up the down escalators. Wild animals overtaking stations.

Tragically, there is no Aaron to translate for us. There is no proxy-Moses to learn from the WMATA god and bring his commandments down from Mt. Vernon. We don’t know how to appease the irritated diety.

The safe response to the god? A shut down.

Many people are praying. Sadly, some are taking the Metro–and its god’s–name in vain. Mostly in anger. Frequently adding vulgarities.

Stop it! You. And you. And you over there, too. And y’all. You are NOT helping.

What if there was a prophet to lead us out of the desert that is Metrorail? Carrying the laws carved on the tablets? Maybe if we knew and followed the commandments, we could ride in peace.

What if the laws were already written and we were simply ignoring them? Would they look like this?

The Ten Commandments of WMATA

  1.  Thou shalt use headphones with all audio and video devices. Seriously. The Metro God hates your music.
  2. Thou shalt not box out fellow passengers who are trying to exit the train. It is a sin to make anyone ride a single extra stop. Let them go in peace.
  3.  Thou shalt give your seat to someone who needs it more than you do. This requires you looking for those needier outside of your field of vision despite your prayerful stance above your phone. Look up!
  4. Thou shalt call the stupid Metro number, which is randomly called out in stations, rather than 911 in an emergency. Metro police do not play nice with other jurisdictions. They are holier than thou.
  5. Thou shalt report any unattended packages to a transit police officer, station manager or train operator. Thou shalt not be troubled that they pay no attention.
  6.  You. The one tossing your backpack in the door when the chimes ring. And then yelling about it being stuck. And then not pulling it out. And then making the train unload. And making not only the Metro god but also the entire metro village very angry. And very vengeful. Thou shalt stop doing such. Thou art making bad juju.
  7. Thou shalt not lean against the train doors. Lean on the escalator handrail. Or lean on your fellow passengers. Especially if thou hast been drinking.
  8. Thou shalt not gum up the flow. For the love of everything good in this world, whilst on the escalator, stand to the right and walk on the left.
  9. Thou shalt not run on the escalator. Run down the up escalator or up the down escalator. Thou shalt not run in the station, run on the track bed, run with scissors.
  10. Thou shalt not take your stroller, wheelchair or wheelie backpack on the escalator. This is a way for pilgrims to show their humility to the WMATA god, because instead of using a convenient entrance you will walk 3/4 of a mile out of your way to an elevator entrance. And then the elevator will be out of service. You shalt be thrice blessed for your penance.

Know well, riders, that our ongoing sins, our wanton disregard of these commandments, has angered the god. And we are being punished. Perhaps, if we humbly follow these commandments, we could ride the train to the promised land. Or, at least, make it home on time. Amen.

Inaccessible = Unacceptable

Sign at the metro station telling people who need an elevator to call some body to get them a shuttle bus. But not from this station. MAD!

Dear Metro,

I hope it’s okay that I call you “Metro,” since you have so many names. We call you the train, subway and, when we want to get most official, WMATA.

What is the name that we can call you that will get your attention?

Because if I had your attention, you would know that I am not shocked. I am not appalled. I am not sickened. No, I am angry, with the shutdown of the elevator at my stop.

Do you have any idea that this is the stop for the National Rehabilitation Hospital? For the Washington VA Hospital? For the Washington Hospital Center? Did you know that these major hospitals serve many people who use wheelchairs. That they need to use their wheelchairs to get to their appointments, their therapy sessions, their chemotherapy?

So when you shut down the elevator at the station that serves these hospitals, you are seriously impacting the people trying to access services they need.

I get that the elevator needs to be “improved.” I can even accept that to switch out an elevator takes four months.

Okay, I can barely accept that. If you were building it new, it wouldn’t take four months, would it? And if it takes four months, why is the first month building the walls around it to close it? I only ask because I haven’t seen anybody working on it. But there’s green painted plywood blocking it.

But I’m thinking if I’m in a wheelchair and I have an appointment to see my doctor and I get to the station, I’m stuck. I can’t get out of the station. I have to call a random number on the flyer to transport me from another stop. And I have to get back on the train and go to that other stop.

Do you think that’s okay? Do you think that pasting a paper sign over a “wet floor” stanchion is decent notice? Do you think it’s cool to require somebody to call a number for a ride? Don’t you think that the shuttle should be waiting at the stop? Which stop, you ask? How about all immediately surrounding stops?

This makes me mad because the person in the wheelchair is already put upon by the fact that the elevator is on one side of the tracks. So if you’re coming from the campus side, you need to roll another half mile to get to the elevator. You know, the elevator that’s out of service for four months

Seriously, WMATA, is there any way you could make it harder for folks who need an elevator to get to or from your platform? It’s like you want to fail. Like you want to turn people away. Your accommodation accommodates only in the abstract. In practice you suck. You are not coming within a western state of complying with the spirit of the Americans with Disabilities Act. From 1990. I was there when it was signed. By the President.

The subway could–theoretically–be a way for people with disabilities be more independent. Not this subway. Not at this time.

Please fix this most soonest.</rant>
Sincerely,
DocThink

#unsuckdcmetro

End of the Line

The floor and door of the Metro. It's gross. You should be glad I took out the color.

Dang. This train is filthy. It’s past rush hour and I’m on the last car.

Who the hell thought it’d be a good idea to carpet the floor on a public train? There are stains from spilled cokes™, from ground-in egg mcmuffins®, from a dropped perfume bottle and a misplaced brush from a very shiny nail polish. There are tarry spots from gum, or another sticky substance, that became black from the bottoms of shoes and flip flops, sandals and boots, sneakers and those Dansko clogs that the ER, OR and radiology teams wear at hospitals.

Some of the boots that grind in the grime had spiky high heels or wedges. Some were tanned and open-laced Timberlands spewing street from their lugs. Some were black, steel-toed work boots with the slippery grease from a restaurant kitchen accelerating and accreting the grunge buildup on the floor.

The doors, the ones that open magically and slide into the sides of the train, are streaked with gunk. The lighter streaks are simply slightly less gunky. The windows at the top of the doors are also streaked, but with residue from palms and elbows and some cheeks and chins. There may be marks from fingers desperately trying to force the doors open as they slipped closed.

The doors open onto the platform of octagonal bricks hugged closely together by mortar. It’s odd that the mortar doesn’t show filth. I guess cement doesn’t stain like rayon. It’s funny how the outdoor platform seems to be so much less gross than the inside of the train.

There is no fresh breeze in the train cars. There are no rains to clear away the grunge. There are no melting snows. The inside of the train is inside and gets no relief from the humanity that desecrates it daily.

But I’ve been on the new cars. With the stainless steel exteriors with a hammered finish. With floors of flecked linoleum or some other surface that doesn’t spotlight blotches. With metal grips that don’t show thousands of fingers pressed in to balance against the lurching car. With wider aisles and molded rather than padded seats.

Why didn’t someone think about that before?